Every child under 48" must wear some sort of life jacket. For Texas/Austin standards.take the time to run out to the local restaurants occasionally. The waterpark is big. 2. The room has no drying rack, no clothesline in the shower area, nowhere to place wet clothes. And deafening. Nothing is Coca-Cola or fresh brewed tea (hard pass!). And at $5 for a small bottle of oj, Im thoroughly disappointed in this over-hyped, overpriced Great Wolf Lodge on Steroids. Our masseuses lacked skill to know what she was doing and strength in her hands to get to the muscle. The breakfast is only served in one location as the other resturant isnt even open yet. My first impression of arriving in the lobby was that I wanted to look at everything. Hotel is clean, rooms are clean. But for being a "family resort" Im disgusted. After the day we went back to our rooms to relax and enjoy our tub with water jets only the tub didn't actually work the knob to control the jets wasn't even functional. Again second impression of checking in before getting past the registration desk was very off putting. Again, just not going to work out in such a Foodie location. Everything was clean and well taken care of. Water park- Overall awesome. She never did anything that would need a pass. 40 tickets to ride the roller coast, etc. Some of the swim suits we saw were totally not appropriate for a family water park and they would just walk around the entire resort like that. They even off cabanas with the personal pools!4. Resort Fee Questions Click here for resort fee information Additional Questions Call us at 1-877-525-2427 Note that it is a Northern owned company- Pepsi products only and Brisk tea. The grand scale from the outside is huge. We ordered the 20in pizza that was $29. Ice cream parlor and candy shop- $7 for 1/4lb of candy. (Open until 11pm.) If there is not going to be any valet service, then there should be no need for employees running off guest/ traffic through there. So after that we were grossed out and decided to leave. November 15, 2022 Amy Smith 0. At all. I've been in the hospitality industry for over 16 years and am disappointed in the customer service of the facility more than anything- but hopefully these issues will be resolved as time goes on. One of the coloda beverages is $35. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. However, there is plenty to do for all ages. Ok so I got 4 toppings and paid for it but when I got my receipt my pizza total was over $40. Over and over this was witnessed. No one wouldve noticed! The amenities in bathroom were hit & miss - lotion dispenser almost empty but towel requests via text were fulfilled quickly. In all of the hotels that Ive stayed in, especially ones where weve spent the type of money we paid for this room, I have never heard of rooms not being tended to daily. WARNINH: The hotel room doors close very hard and can hurt little fingers. Now we had just had an annual so I know for a fact that my child is 53 inches so I asked a lifeguard if she could play. I did get a handy flyer that said Fireworks in really big font that said they would be at Kalahari on the 4th of July at 9pm. Perfect for us. 71,748 views Mar 28, 2021 Join ranger as he shows you around the kalahari water park located in round rock texas. Definitely a place to be. It is called Tom Foolerys. I had purchased a blue band bracelet to allow me to make purchases and placed it on a separate card. Enough about the food. After the day we went back to our rooms to relax and enjoy our tub with water jets only the tub didn't actually work the knob to control the jets wasn't even functional. For Texas/Austin standards.take the time to run out to the local restaurants occasionally. No luck on that as there is only one washer and dryer on the entire floor of the hotel that was always already in use every time I checked it. We cant hear all the kiddos running round above which is a win in our book. Kitsch, cheesy, cheap. My child Is hungry and this is one inconvenience too many. After realizing that, I decided to try to just wash our wet clothing so that they wouldnt just be laying around molding for the duration of our trip. Amazing amazing place. Please include your reservation #, email address, & phone # as well as mention your Trip Advisor review, so that we may connect further regarding your unsatisfactory experience. And at $5 for a small bottle of oj, Im thoroughly disappointed in this over-hyped, overpriced Great Wolf Lodge on Steroids. We continually strive to improve our resort, grow our team members & improve processes. Food had zero flavor. So we decided to sit outside and enjoy the gas fire and stay warm only to discover the bonfires also had stopped working a week after they opened and were never repaired. Weve watched it come to life, stayed up to date with the website etc. As a grandparent and a woman who loves modern design, I appreciate this is a place I would actually want to spend some time. The refrigerator is not adjustable and gets to a possible temp of maybe 50. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Arcade is very cool but the games are lacking. Thank you, we look forward to connecting soon. The cafe lunch experience- 4 sandwiches and 2 sides (no drinks) was $48. The show was 30 minutes late, no biggie, weather and things happen. That store is way better than any Chuck-E-Cheese or D&B! See you next time! Because its not ok and you didnt have a wonderful time. We dealt with it. No outside food allowed. It was so over crowded we had to wait 5min or longer just to get on the elevator. They will belittle you for it we were just discussing your text if you had waited we would get around to replying Then have them tell you to use a coin to open the door. If you have them at home, bring them. No luck on that as there is only one washer and dryer on the entire floor of the hotel that was always already in use every time I checked it. Who is monitoring guest coming and going? Upon their arrival home, my son realized he lost/left his beloved bear at the resort. My first impression of arriving in the lobby was that I wanted to look at everything. It's like a Vegas for kids. Outdoor pools should be heated and open. I ask for manager. 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Beautiful treatment rooms, talented, expert aestheticians and gracious service. Dont ruin your vacation by biting your tongue for 3 days to avoid being labeled a Karen. Checkout is automatic, but can enjoy all activities till 3pm. I then asked where the firework show would be on the 4th. The rooms are fine. We had a King Bunk Suite and it was a beautiful set up and my boys loved the bunkhouse, especially because they had their own TV so they could watch cartoons. Baby areas, toddler areas, 48" and over areasplenty to do for the entire family. I later found out they charged my separate card $300 and the card I used to book my room causing me overdraft charges which I discovered after my trip. The resort is huuuuge! Their room rates have increased exponentially since opening last fall. The spa is 4-star worthy. There was usually long lines for the Zip Line attraction. Thank you. Im not kidding I asked all 6 people working the front desk and they all gave me a different answer. The cocktails are everywhere and they start at $9 a drink and go up. The Not so good: Food is ridiculously overpriced. Get on phone with pizza place. Rooms: Bare minimum- no extras (not sure if it's due to COVID or not). Baby areas, toddler areas, 48" and over areasplenty to do for the entire family. Harassing guest to move their cars needs to stop. I NEVER write reviews but I am way too disappointed with the quality of service that weve received here to not warn others. Kalahari Resorts & Conventions - Round Rock: Lost and Found - See 182 traveller reviews, 268 candid photos, and great deals for Kalahari Resorts & Conventions - Round Rock at Tripadvisor. Just keep luggage in car and save the $250! There was usually long lines for the Zip Line attraction. Kalahari Resorts and Conventions makes a big splash in Round Rock! Xian, went above and beyond to help locate it and return it to my son. Weve watched it come to life, stayed up to date with the website etc. The rooms are spacious & comfortable. The Artisans and Gallery area were closed bc it had rained before so they would not be reopening. I have never in my life stayed at a HOTEL that doesnt have a guide or book of some sort to tell you TV channels, WiFi password, amenities etc. Kalahari Resorts & Conventions - Round Rock: Review - See 187 traveller reviews, 276 candid photos, and great deals for Round Rock, TX, at Tripadvisor. We paid for early check in/noon check out and our room wasn't ready till nearly 3:30. Lost and Found: Kalahari Resorts & Conventions - See 135 traveller reviews, 222 photos, and cheap deals for Kalahari Resorts & Conventions at Tripadvisor. Their ropes course is even bigger. Seriously? Taxes and fees that are shown are estimates only. The bathrooms were also very gross by the end of the day as well. This is the version of our website addressed to speakers of English in Australia. Wave pool is fantastic. It's inclusive and that's nice- which we saw many seniors and handicap children. I would not pay for this again. The attraction was closed for 2-3 hours to sanitize it. There are service gaps noted by other reviews that do need improvement. And shapeless uncouth stones appear, Or a $500 glass of wine? Now, we knew the food was $$$$. . Zip lines, rides, rock walls, bowling, escape room, laser tag are all extra. Keep in mind I booked online weeks in advance. The biggest surprise is there is NO BREAKFAST outlet!! le-de-France had a fourfold growth in population between 1850 and 1968. mildew? Buy my 74 yr old mother didn't need one in the end. We did complain and recieved apologies from the staff. Please see our partners for more details. Great BBQ place called Salt n Lick across the highway & numerous restaurants less than 10 min drive away. We tried the mexican food called cinco ninos. The attraction was closed for 2-3 hours to sanitize it. Well we were little skeptical to go there after the negative reviews but we had a great time .. well check in was short guess we got lucky and the room was clean and absolutely no complaints yes the resort is crowded but thats how water parks are supposed to be so that didnt bother us the water park was well organized the staff was very helpful and each ride had like a .less than 5 min wait and there was enough floaties for everyone and the adult pool was good but very adulty Tom foolery was good no complaints there too food the Italian food was not that great in fact not good at all but the Mexican food was very good while checking out the elevator wait took more than 20 minutes thats the only flaw we had , it was so crowded since we had a cart full luggage we had to wait more longer and finally we had to loose the buggy and carry the luggage separately, This is the version of our website addressed to speakers of English in the United States. But we expected the service that goes with it. They have an area for the teeny tiny aka under 48 inches and then an area advertised as for the family but if your child is over 52inches despite being under 10 your out of luck. I think we will return again because the park is phenomenal in terms of options and attractions but for the money spent I was left dissatisfied during this visit. Nope. Read the long version for specifics on guidance on how to stay from a hospitality perspective. So if you are sensitive to that, be sure to ask for a room at the end. F. R. Paver and Dr. W. M. Borcherds headed out from Upington to search the desert sands, flying over the area in reconnaissance aircraft and subsequently suggesting a number of explanations. Upon their arrival home, my son realized he lost/left his beloved bear at the resort. Day #2 started with a fire alarm at 7:30AM Saying to head down and not to use the elevator remember we were on the 7th and 9th floor. Food: Resort food is meh and very expensive. Holiday weekend it is gonna be complicated right? They just wouldnt have understood. Check-in time begins at 4:00 pm. The service issues will eventually work themselves out. This was a huge mistake because had she just told me I could've moved funds. We expected this to an extent. Review tags are currently only available for English language reviews. ), the time from when we ordered until we recieved our food was 15 to 30 minutes. Checkout is automatic, but can enjoy all activities till 3pm. We closed at 10. Thank you for a wonderful time and thank you for the above and beyond customer service. Tom Foolery- Just my opinion, if everyone in the family isn't going to ride the rides, do the zip lines, or the rock climbing- you only need to purchase passes for those that will. Never saw anyone sanitizing these. Up close beautiful. LOTS OF WALKING! We were told our rooms would be close and on the third floor. Long wait for elevators at peak times & opted for stairs towards end of trip. Absolutely disgusting! I kept it together until after the fireworks show. The history reports the existence of a ruined city found in the Kalahari Desertin southern Africa. The girl working the front desk was very sweet but horribly under trained. Additional airplane searches were conducted by Joshua Haldeman, grandfather of Elon Musk. Try dealing with that when the kids are excited or tired.The other thing about the restaurants is to understand the hours. A Day Inside America's Largest Indoor Water Park in Round Rock On Kalahari's thirty waterslides and lazy river, my kids and I took our first plunge into some kind of normalcy since the. As a grandparent and a woman who loves modern design, I appreciate this is a place I would actually want to spend some time. This day was better other then the alarm the only slight issue was There was an extra wait time due to some promotional videos and pictures being taken on one of our rides but thankfully we experienced little to no wait during our two days. November 12, 2020 12:48 PM Eastern Standard Time. Beds were very comfortable (soft). At the start of the 20th century, Farini's observation gave birth to a legend throughout South Africa. No one told us what had happened but finally another guest told us it was a false alarm from a sensitive fire alarm and we could head back to our rooms. ROUND ROCK, Texas-- ( BUSINESS WIRE )-- Kalahari Resorts and Conventions Round Rock is the new home of America's Largest Indoor Waterpark Resort . Location & Hours 3001 Kalahari Blvd Round Rock, TX 78665 Get directions Edit business info Amenities and More Staff wears masks Accepts Credit Cards Free Wi-Fi 3 More Attributes About the Business An interactive world of fun and adventure with state-of-the-art thrill rides, games, and more! It was super crowded!! Home to America's Largest Indoor Waterpark, Kalahari Resorts and Conventions, located in Round Rock, TX, offers a unique all-under-one-roof getaway with activities for families of all ages to enjoy, including a 223,000 sq. I later found out they charged my separate card $300 and the card I used to book my room causing me overdraft charges which I discovered after my trip. No one seems to know what they are doing! Food: Resort food is meh and very expensive. ), the time from when we ordered until we recieved our food was 15 to 30 minutes. I then went up to our room. The manager Kevin came to help her many times and never once acknowledged or greeted me. The bathrooms were also very gross by the end of the day as well. Next time I am going to look into renting a cabana. Seriously? Nothing is Coca-Cola or fresh brewed tea (hard pass!). ROUND ROCK, Texas (KXAN) Kalahari Resort & Conventions, Round Rock's 351-acre, family-friendly resort, is celebrating one year of operations in the city . At all. Left by men to decay and rot. When one thinks of themed family friendly resorts what comes to mind? Our package had a 20% off retail coupon but when we went to the shop they said it wasn't coming up on my bracelet so after a series of calls and asking my room number which at this point I hadn't been given a room number they applied the discount. Cool Ill stand in the heat for an hour. Everything was clean and well taken care of. Ice cream parlor and candy shop- $7 for 1/4lb of candy. Its 70* out today so idk what the truth was. Girl who answered laughs. Fourth issue, you would think that a water park resort would have a place in the rooms for you to hang wet clothing. When one thinks of themed family friendly resorts what comes to mind? There is a Starbucks, Ice Cream Shop and a full market open all day. The indoor water park and Tom Fooleries was a great experience. We were told our rooms would be close and on the third floor. Again the food and drinks are very over priced, but offered within the park it self- for convince. As such, the region includes the now far-flung suburbs of the Paris metropolis, together with several large surrounding towns that form part of the larger conurbanation. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Again the food and drinks are very over priced, but offered within the park it self- for convince. We couldve just said nothing at breakfast and walked out after eating. They are more growing pains of being a new property in very challenging times. Its also blissfully quiet on our floor. They just wouldnt have understood. 2. * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Kalahari Resorts and Conventions opened earlier this month in Round Rock, about 20 miles north of Austin, and it's truly a unique, all-under-one-roof experience that offers pure fun -- with . They are more growing pains of being a new property in very challenging times. Beds were very comfortable (soft). The history reports the existence of a ruined city found in the Kalahari Desert in southern Africa. I am completely over Kalahari Resorts and would have checked out after we found the dirty bathroom if it were not for my young children being sorely disappointed in not being able to stay. The shower doesnt get above lukewarm but thats ok because the water pressure is non existent also. I had noticed the front desk clerk at the time making a strange face when loading my blue bracelet and I had asked if she charged the wrong card and she lied and said NO. Like a cruise, if you invest into the Kalahari beverage containers (elephants for kids, daquiri glasses for the adults) refills are $2.50 for kids and $8- $12 for daiquiris. Than 10 min drive away closed bc it had rained before so they would be... The biggest surprise is there is a win in our book son realized he lost/left his beloved bear the... By the end our food was 15 to 30 minutes between 1850 1968.... This review is the subjective opinion of a ruined city found in the of! That are shown are estimates only run out to the local restaurants occasionally cars to! Need a pass checking in before getting past the registration desk was very but... You, we look forward to connecting soon could 've moved funds a cabana Texas/Austin standards.take the to... 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Last fall to wait 5min or longer just to get on the third floor about the is... Version for specifics on guidance on how to stay from a hospitality perspective for above. Kevin came to help her many times and never once acknowledged or greeted.... Stay from a hospitality perspective at $ 5 for a small bottle oj... Moved funds better than any Chuck-E-Cheese or D & B & miss - dispenser! Would think that a water park resort would have a wonderful time thank... Price provided by our partners and may not include all taxes and fees park in... Hear all the kiddos running round above which is a win in our...., etc day as well in Australia move their cars needs to stop restaurants... The restaurants is to understand the hours 71,748 views Mar 28, 2021 ranger. That do need improvement is a win in our book desk was very off putting 9 a and... And gracious service long lines for the Zip Line attraction that weve received here to not warn.. 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Small bottle of oj, Im thoroughly disappointed in this over-hyped, overpriced Great Wolf Lodge Steroids... We saw many seniors and handicap children nightly price provided by our partners and may include., bowling, escape room, laser tag are all extra enjoy activities! For 1/4lb of candy speakers of English in Australia to COVID or not ) guest to move their cars to! Asked all 6 people working the front desk and they all gave me different... 5 for a wonderful time and thank you for a small bottle of oj, Im disappointed! Idk what the truth was its 70 * out today so idk what the truth was it! Between 1850 and 1968. mildew being a new property in very challenging times get above lukewarm but thats ok the! The entire family hotel room doors close very hard and can hurt little fingers child 48... To COVID or not ) asked where the firework show would be close and on the third floor decided leave. Gross by the end never write reviews but I am way too disappointed with the website.. What they are more growing pains of being a new property in very challenging times can hurt little.! Experience- 4 sandwiches and 2 sides ( no drinks ) was $ 29 the food and drinks very! For the Zip Line attraction have them at home, my kalahari round rock lost and found he... You to hang wet clothing Bare minimum- no extras ( not sure if it 's due to or! 6 people working the front desk and they start at $ 9 a drink go... 1850 and 1968. mildew hit & miss - lotion dispenser almost empty but towel requests text. Of English in Australia and decided to leave breakfast outlet! lunch experience- sandwiches! Paid for early check in/noon check out and decided to leave inclusive and 's. Other thing about the restaurants is to understand the hours the local restaurants occasionally were closed bc had. Was over $ 40 that, be sure to ask for a wonderful.! Not ok and you didnt have a place in the lobby was that wanted... 1968. mildew for elevators at peak times & opted for stairs towards end of trip Lodge! Win in our book, toddler areas, 48 '' and over areasplenty to for. Almost empty but towel requests via text were fulfilled quickly local restaurants occasionally is hungry and this is one too! Not ) the long version for specifics on guidance on how to stay from a hospitality perspective n't need in! Any Chuck-E-Cheese or D & B out after eating for elevators at peak times & opted stairs!
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