Im a big time jacquemus fan and have been for years. And of course, the items were beautiful when they arrived. 2023 Trustpilot, Inc. All rights reserved. Love the quality & style of the hat & quick delivery! When it was delivered I wasnt home. Here are 8 tips for writing great reviews. Ps, thanks for cute stickers which I get with my shipment. The item was shipped very quickly to the Netherlands . Users can call our helpline number to resolve their crypto related ptoblems quickly. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Got this a gift for my wife, she fell in love with it! I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. + Paid training & PTO. Find out how we combat fake reviews. All previous emails sent to you from my private email prior to involving PayPal were ignored. The website is very userfriendly, I found everything great. I would like to say this was my first time buying from Jacquemus and I am blown away with the experience. My experience was amazing! I love that it was delivered to me super fast! - Reliable internet access for 4-hour periods of time. After 60 days, we will attempt to assist with repairs and/or obtaining . This is unacceptable. Ive ordered a top from the site last year and had 0 issues. Very helpful customer service. Jacquemus; Jean Paul Gaultier; Khaite; R13; Saint Laurent; The Attico; Wardrobe.NYC; FEATURED SHOPS . 1-888-550-9675. So thank you Jacquemus!!! Manage Your Backup Payment Methods. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Its just that they grew so fast and I think they were taken aback from all the success. 2023 Trustpilot, Inc. All rights reserved. Customer service is good when you are able to connect with them via telephone, mail customer service is not good. This is a strict requirement by international couriers like DHL and this extra step is taking me time, as I dont have a printer at home. Everything was amazing. Received the order but the box looks like its thrown somewhere. For spring 2022, he played with the shapes of scuba gear, cutting and winding unitards and. I love my bag! And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Wonderful treatment,fast shipping,easy tracking and very careful packaging.From my experience I have no objection,I would definitely buy again.They won a spanish client. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! 2023 Trustpilot A/S. and our I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. I am very happy with my purchase! Product shipped out in a timely manner and arrived well packaged. The bag is okay but a bit dusty and dirty. What we offer: + Competitive hourly rate of $16/hour. I love that it was delivered to me super fast! I cannot track my order and furthermore they delay it more than it should alwayss. I received mine within 2 days of ordering and I live in Canada! I was definitely going to get another one as a gift but I wont, the size is very small especially for its price. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In addition, the fact of sending us a little booklet I find it super cool. Anyone can write a Trustpilot review. It looked absolutely beautiful on the site. Find out how we combat fake reviews. Position: Remote Customer Support. JavaScript seems to be disabled in your browser. We use dedicated people and clever technology to safeguard our platform. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. It has a red undertone, it looks like its been discolored by the sun. On the other hand the packaging experience, delivery and quality of the handbag was 10/10.If they work on their customer service a little bit more, I'm sure they will become a 5 star company. I originally tried to buy a bag on the site and it wasnt going through, like the site was broken. Also the condition of the leather was really bad. I love that it was delivered to me super fast! Because of this I wouldnt order again.. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. They sent my address wrong to UPS, told me it was my fault! I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Please email us at customercare@mytheresa.com The quality of Le Grand Bambino bag is amazing. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Jacquemus customer service . Thank you for the fast delivery. The return process was perfect and easy! So thank you Jacquemus!!! I am very happy with my purchase! Outstanding Customer Service! designers to increase customer base. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. The delivery was made very quickly and arrived in very good condition. 1. Thank you very much.I especially loved the packaging- as always :). It wont even fit a card in there. Because of this I wouldnt order again.. The bag is okay but a bit dusty and dirty. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. . It was left on my porch in the pouring rain for two days. The website is very userfriendly, I found everything great. I love your collections every year. Outstanding Customer Service! Incredible quality, lots of compliments. Mostly impressed on just how fast it was delivered! | Read 41-60 Reviews out of 545 I ordered the wrong size and had to return the item. They where very helpful great experience with them. 6 more replies. Received the order but the box looks like its thrown somewhere. Kendall's Edit; . Suggested companies are based on peoples browsing tendencies. I cannot track my order and furthermore they delay it more than it should alwayss. All previous emails sent to you from my private email prior to involving PayPal were ignored. They have no phone to US because they are French based and . Jacquemus is one of my favorite companies for how chic, effortless, and fun it ismy lifestyle is similar to it!I will continue shopping sspeciallyleather goods, accessorie,s and denimI i would like to try their shirts but wherI I am scared thaI I won't take care of them correctly. It was really fast and satisfying! When I tried to find the support form it appeared, that your site doesn't work properly. and the service is great and shipping is fast! FWRD Customer Service. It was it left to sit in the pouring rain. They implanted new logistics and all so the problem must come from that. All rights reserved. Bought it for my daughters 30th birthday. Wanted to give 4 stars, but then I realized that this form is not in English :)When I placed my order, something went wrong with the payment. What should i do. Verification can help ensure real people write reviews about real companies. I ordered the Nike collection and had no news for 4 weeks but since they said they had delays I did not worry. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. 1,977 people have already reviewed JACQUEMUS. Sizing is great, the quality is superb and I will certainly reorder from the website. I started emailing customer service, messaged the customer service Instagram, nothing. - 10 Hour availability per week. Users can call our helpline number to resolve their crypto related ptoblems quickly. . I contacted customer support and they acknowledged that it should have come with a dust bag, but they did not offer to send me one to resolve the issue. + Additional pay incentives as well as monthly . Easy to arrange refunds etc. Will definitely order again! I already wrote email to customer care center but hadnt receive reply yet. We offer free 2 day shipping on all US orders. I love Jacquemus company with its amazing product. She is in love with them. We also ensure all reviews are published without moderation. Coinbase customer service number. more. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. Incredible quality, lots of compliments. Two days later I received my tracking and got my packages. Quality is great! We also ensure all reviews are published without moderation. Find out how we combat fake reviews. Customer Care; Track an Order; Create a Return; FAQs . When I found the box it was soaked and so was the inner bag the pocketbook was sent it. $25 - $35 per hour | Online/Remote Position | Flexible. They had 150 employees at the beginning of 2022 and now have more than 500. You dont have to buy many Designer things to know that luxury products are sent in box. The order arrived on time and every item came very well packed. Fast delivery, very nicely packed.Amazing product. I would prefer of having the option to select a cheaper option and wouldnt mind waiting a bit longer to get it. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! . The bag is okay but a bit dusty and dirty. The rep immediately refunded me and I received an email with confirmation of the refund, funny enough, they replied to my email I originally sent to them requesting an update on tracking. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) I spoke to someone(it sounded like these people were working out of their house or something, lots of talking and noise in the background) the customer service rep said that the bag was out of stock when I ordered it but the site did NOT say that, they said they tried to call me(since when does any website, especially one in a different country call a customer?) but I didnt answer, obviously a lie but I didnt want to argue cause I wanted my money back. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. For more information, please see our Select a Default Payment Method. From the package to the product. Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. Overall it was great! I think they assume people wont call and they will just keep your money. My experience was amazing! If you are not getting responses or your item hasnt shipped after a long period of time, call them. My experience was amazing! Pretty things in your Shop Jacquemus is great!!! Will definitely order again! Call Us. I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. Due to this poor customer service, I will not be making any future purchases from this company and will recommend my friends to do the same. I love my bag! United States. Because of this I wouldnt order again.. So thank you Jacquemus!!! + Advancement opportunities - 80% of our frontline leaders have been promoted from within. 1,501 people have already reviewed JACQUEMUS. Our exceptional customer service team is here to help you through every step of the order process, and beyond, to make sure you start every day dressed to conquer. Training hours:8 hour shift btw 8am -6pm in your local time zone, no PTO allowed. I live in London and need to send back my order but your instructions dont say that a proforma invoice should be attached to the outside of the box. Date of experience: January 24, 2023. Companies can ask for reviews via automatic invitations. Read about their experiences and share your own! Buy Jacquemus bags and get Free Shipping & Returns in USA. From the package to the product. All rights reserved. 2023 Trustpilot A/S. The order arrived on time and every item came very well packed. Verification can help ensure real people write reviews about real companies. Jacquemus I am still waiting for the product and I have not received any email when they will send to me . Free shipping on full-price orders over $100 USD and other orders over $300 USD. The PRODUCT IS AMAZING! I love my bag! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Worldwide Shipping. Here are 8 tips for writing great reviews. 2023 Trustpilot, Inc. All rights reserved. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! ;). I love your collections every year. Also the shipping although very fast had a high price. Thank you very much.I especially loved the packaging- as always :). I cannot track my order and furthermore they delay it more than it should alwayss. Received the order but the box looks like its thrown somewhere. They are not responding to online communication Its also weird that a so called designer brand doesnt have a U.S. phone number. But except that, everything was very good. Jacquemus for Women SS23 Collection | SSENSE SALE ONLY Gil Rodriguez Gimaguas Girlfriend Collective Giuseppe Zanotti Givenchy Golden Goose Goldsign Goldwin GR10K Gramicci Grape Grlfrnd Gucci Guess Jeans U.S.A. Guidi Haider Ackermann Haight HALFBOY Han Kjobenhavn Hannah Jewett Harlot Hands Harris Wharf London Hatton Labs HAY Helenamanzano Received the order but the box looks like its thrown somewhere. Awful brand terrible business. Create an account to follow your favorite communities and start taking part in conversations. Tag of the item was already taken off and placed inside of the side pocket. I'm just a little bit disappointed with the site of the company. They also gave me. I also just saw a post on Twitter of Jacquemus himself dancing at a party so Im extra pissed lol. My order arrived in no time and im super happy! and the service is great and shipping is fast! We are currently recruiting top talent for our Eastern, Central, Mountain and Pacific time zone Medicare Retiree Solution Customer Service Centers. I know its a very long time.Im so happy with my purchase thru the original website.Best of luck for all the workers in this lovely brand.Thaaaaaank yooooou!Regrets,Shaikha From Qatar. It makes sense why someone returned it after removed tag of the item. I ordered the wrong size and had to return the item. Verification can help ensure real people write reviews about real companies. Love the quality & style of the hat & quick delivery! So thank you Jacquemus!!! Privacy Policy. Delivery was left on doorstep whilst I was at work. I loved the bag, it's great, and super fast delivery, thank you. then delayed it even more by not contacting UPS quick enough. Date of experience: 19 January 2023 MO Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. Find out how we combat fake reviews. The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments Shop online the latest SS23 collection of Jacquemus for Women on SSENSE and find the perfect bags for you among a great selection. Beautiful experience! I talked to them on WhatsApp and they answered immediately and said it was still processing but got me a coupon of 100 euros. I do not recommend ordering anything from their site, idk what happened but it is a mess. Reddit and its partners use cookies and similar technologies to provide you with a better experience. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I recommend shopping at Jacquemus. I cannot track my order and furthermore they delay it more than it should alwayss. Read about their experiences and share your own! Product well represented in PDP (would be nice to get a closer shot of the material). My order arrived in no time and im super happy! After ordering I received a confirmation email and the site states there would be delays. When it was delivered I wasnt home. Available 24/7. Thank you for the fast delivery. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. This is unacceptable. Thank you very much.I especially loved the packaging- as always :). When it arrived although beautifuly wrapped and packaged I was so disappointed of how small it was. . When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Terms and conditions apply, Shop from over 500 of the world's finest luxury designer brands & be dressed for any occasion, Saudade asymmetric draped woven mini dress, Espelho gathered cutout stretch-jersey mini dress, La Maille Neve cropped brushed stretch-knit cardigan, Cutout draped stretch-twill mini shirt dress, Amaro cropped draped cotton-blend poplin shirt, Espelho twisted stretch-jersey midi skirt, Espelho cropped asymmetric stretch-jersey bandeau top, La Maille Neve cropped brushed knitted cardigan, Le Chiquito Moyen croc-effect leather tote, Concha embellished one-shoulder ruched striped seersucker top, Neve cropped brushed stretch-knit cardigan, Bando cropped button-embellished ribbed-knit cardigan, Espelho cropped cutout stretch-jersey top, Le Chiquito Long croc-effect leather tote, Ascu cropped one-shoulder ribbed linen-blend top, Concha cutout striped ruched seersucker midi skirt, Cropped one-shoulder striped seersucker top, Asymmetric embellished cutout stretch-jersey midi skirt, Pralu cropped embellished ribbed-knit top, Le Bisou Bandana printed cotton-poplin shoulder bag, Concha cutout striped seersucker midi skirt, Cropped tie-detailed organic cotton-jersey top, Maraca cutout stretch-cotton poplin shirt, Le Foulard Lamba printed cotton and silk-blend pareo. We will get back to you within 24 hours. From the package to the product. You are very welcome to get in touch for size and styling advice or with any further questions on your order. All rights reserved. was ok but the delivery with UPS was HORRIBLE. I would have expected more for that money. Delve into our exclusive selection of designer must-haves. Jacquemus customer services told me they have to wait for a UPS investigation which closed as delivered despite them admitting they had no proof of it being delivered, so Jacquemus wont help. Companies can ask for reviews via automatic invitations. Shop and view the latest Womenswear, Menswear, Shoes and Accessories Collections from the official JACQUEMUS website. Call now to get direct help from coinbase customer support executives. 2023 Trustpilot A/S. I love JACQUEMUS! About Us (866) 434-3169; Customer Care; Shipping & Returns; Live Chat link opens in a new window operated by . It was packed like a present: in beautiful paper; personal letter; with a package bag and as extra some stickers. Those fees can only be paid in cash. Location: Remote live chat job, work online anyw in the world (United States preferred). . Beautiful design.Thank you so much for adding beauty in our lives and this world. I received my parcel late and it then ruined a gift to someone. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Contact Us - Address, Email & Telephone - Farfetch Contact us Customer Service Email service hours Monday to Friday: 24 hours a day Saturday and Sunday: 8am to 3pm EST Phone service hours Monday to Friday: 8am to 9pm EST FAQs Find the answers you need in our FAQs We'll be in touch soon From the package to the product. Fabulous Quality and Design! Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Extremely bad - I ordered some things online and never received confirmation email - I had ti call them 5days (5-business-days) later just to get the information that my shipment is being prepared 3 days after that my order was cancelled and rest assured that id you are trying ti shop anything that is discounted you will not receive it cause they dont have it, the discount is inly to make the brand feel better I guess I will never, ever shop anything from this brand.
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